| 001 | [2015-1372] |
| 002 | [2015-1372] |
| 007/00 | 1 |
| 008/35-37 | {008/35-37} |
| 020 | 195511514 |
| 022 | |
| 041 | eng |
| 090 | 302.3 Tit r |
| 1XX/7XX | 2652 |
| 24X | Resolving conflict : a practical approach |
| 250 | |
| 260 | |
| 265 | |
| 300 | viii, 248 p. : ill. ; 23 cm. |
| 310 | |
| 321 | |
| 350 | |
| 362 | |
| 490 | |
| 500 | |
| 502 | |
| 504 | Includes bibliographical references and index. |
| 506 | |
| 515 | |
| 518 | |
| 520 | """This second edition of Resolving Conflict has been revised and expanded to better meet the needs of academics and professionals. It explores a wide range of human conflict, offering basic principles and practical strategies for a creative problem-solving approach. It draws on the latest developments in research and uses case histories to illustrate the practical applications of conflict-resolution principles - principles that can be applied equally to the simplest and most complex of conflicts.""--BOOK JACKET. Contents 1. Conflict and its Resolution 2. Analysing Conflict 3. Communication and Conflict Resolution 4. Planning and Preparation for Resolution 5. Collaborative Problem Solving 6. Mediation 7. Arbitration 8. The Conflict Resolution Process 9. Practical Conflict Resolution Skills 10. When Things Go Wrong 11. Interpersonal and Relationship Conflict 12. Neighbourhood and Intergroup Conflict 13. Industrial and Commercial Conflict 14. Environmental and Technical Conflict 15. Conflict Resolution, the Law, and Ethics" |
| 525 | |
| 533 | |
| 534 | |
| 536 | |
| 546 | |
| 590 | |
| 591 | |
| 592 | [06/02/2015] |
| 593 | [06/02/2015] |
| 650 | |
| 653 | |
| 850 | JKUNINDfisipkessos |
| 851 | |
| 852 | Gedung Nusantara II Lantai 2 |
| 900 | 2015 |
