| KJS |
| No. Panggil | Pustaka Juwono Sudarsono 658.8 Git c |
| Judul | Customer satisfaction is worthless, customer loyalty is priceless : how to make customers love you, keep them coming back and tell everyone they know |
| Pengarang | Gitomer, Jeffrey H |
| Penerbit dan Distribusi | Bard Press |
| Subjek | Consumer satisfaction. |
| Kata Kunci | Consumer satisfaction. |
| Lokasi | Gedung MBRC Lantai 2 |
Deskripsi Lengkap